In this episode, John Mulligan, Chief Operating Officer of Target Corporation joins us to talk about how the company and his Operations team strives to fulfill their Passion ‘To help all families discover the joy of everyday life.’

We talk about how Target aligns to that Passion across stores and functions, how they measure alignment, how they’ve grown in their capabilities, how they’ve managed through COVID-19 (including a great admission), teamwork and how Diversity, Equity and Inclusion is at the heart of fulfilling their Passion.

Target is such a part of many lives here in America . The way leaders there work to help their 330,000 team members be successful makes this episode a must hear.