Debut Book Catches the Eye of Amazon’s Hot New Releases
Our Founder and CEO, Art Johnson, released a book called The Art of Alignment on February 23. We’re so happy that it’s already been recognized by Amazon as a top new release. Here is the press release for the book. Art Johnson’s debut book The Art Of Alignment (Made for Success, February 22, 2021) found […]
Podcast – Misadventures in Leading the Same Way in COVID
Studies are showing that a majority of employees are settling into working from home and could see themselves staying with such an arrangement in significant form moving forward. However, managers are less inclined to want to stay remote and would like to have employees come back into the office. We’ve been having discussions about this […]
Podcast – Misadventures in not Connecting Salespeople to Mission and Vision
Leaders in organizations all over work hard to maximize efficiencies in processes and equipment. They strive for ways to get the most profit out of each sale through these improvements. However, when they don’t see revenue grow the way they foresee, they come looking for Danita Bye. Danita is a long time sales consultant and […]
Podcast – Target COO John Mulligan Joins the Misadventures Show
In this episode, John Mulligan, Chief Operating Officer of Target Corporation joins us to talk about how the company and his Operations team strives to fulfill their Passion ‘To help all families discover the joy of everyday life.’ We talk about how Target aligns to that Passion across stores and functions, how they measure alignment, […]
Podcast – Misadventures in Leading by Fear and Intimidation
In USA Basketball coaches training, they discuss the distinction between power and trust in the coach-player relationship. The coach, always, has a level of upper hand power. This could be seen in playing time. But, it also shows itself in the way the coach treats the player and communicates with them. Coaches can exercise a […]
Podcast – Misadventures in Believing what You are Seeing is the WHOLE Truth
Our direct, high-def vision only focuses on a small fraction of a scene in front of us. The area of the eye dedicated to this vision only takes 5% of the cornea’s space. However, it takes a much larger amount of our brain space to process. We’ve evolved to focus our attention on what we […]
Podcast – Jim Tincher on Aligning Customer Experience with Metrics
Serving the customer is critical for any customer to fulfill its mission. However, many people see that ‘Customer Service’ process being a post-exchange process. It’s meant to deal with customers that have issues. However, Customer Experience is a more holistic way to look at how the organization structures itself and manages its business with the […]
Podcast – 3Ms CTO John Banovetz on Leadership, Teamwork and Innovation
I’ve known current 3M CTO John Banovetz since 1984. We were basketball teammates at Hamline University where his job was to score and my job was to make it as tough on him to do so in practice every day. Through our experience together, we developed not only a lasting friendship, but also a great […]
Podcasts – 9 Issues Leaders Face that are Really Related to Organizational Misalignment
We talk with a lot of leaders about the questions they regularly ask themselves about their business. As we dig into these questions with them, we see the underlying issues they are facing aren’t laying at the surface, but deep in their culture. They have significant misalignments in their organization. In various ways, they are […]
Podcast – Are you Leading to Build Other Aligned Leaders
Leading others is, mostly, an acquired skill. Leading others in an aligned manner is a higher level skill. Leading in a manner that builds and nurtures leaders to lead in an aligned manner demonstrates, arguably, the highest form of leadership capacity. To build an aligned organization, leaders need to build the capabilities of other employees, […]